Policies

Choose by measurements

Sizing varies by brand and style. Start with the measurements and fit notes on the product page.

Check whether a chart describes body measurements or garment measurements. Compare garment measurements with a similar piece you own, laid flat and unstretched.

For tops and jackets, compare chest, shoulders, length and sleeves. For trousers and skirts, compare waist, hips and length. One size means the item is offered in a single size. Check its measurements to decide whether it will fit.

If measurements are missing or you are unsure, email hello@anfulu.com with the product name and the measurements you are comparing before ordering.

Contact Anfulu

Email hello@anfulu.com for product advice or order help. Include your order number if you have one.

Our full shipping, refund, privacy and other policies are available in the tabs on this page. They also appear at checkout.

Last updated 30 October 2026

Anfulu is a store operated by Mydian LLC, a limited liability company registered in South Dakota, United States. In this policy, "we", "us" and "Anfulu" mean Mydian LLC. "You" means the person visiting the site or buying from it.

This policy describes what personal information we collect, why we collect it, and who we share it with. It covers anfulu.com and any email or message you send us.

Our store runs on Shopify. Shopify processes personal information on our behalf and also for its own purposes. Section 6 explains that.

If this policy and our Terms of Service disagree about personal information, this policy applies.

1. What we collect

Contact details. Your name, email address, phone number, billing address and shipping address.

Order details. What you looked at, what you put in your cart, what you bought or returned, and any note you leave at checkout.

Payment details. Your payment is processed by Shopify and its payment providers. We receive the type of card, the last four digits, and whether the payment succeeded. We do not hold your full card number.

Account details. Your name, email address and order history, if you sign in to an account.

Messages. Whatever you write to us by email or direct message, including photographs.

Device and browsing details. Your IP address, browser, device type, the pages you view, the page that sent you to us, and what you click. We collect these with cookies, pixels and similar tools. Section 4 explains how.

2. Where it comes from

From you, when you order, sign up for email or write to us.

From your device, automatically, when you use the site.

From Shopify and our payment providers, when you pay.

From Meta, TikTok and Google, when you see or click one of our ads.

3. How we use it

To take your order, ship it, and deal with tracking, returns and refunds.

To reply when you write to us and handle product availability requests. A product notification request records your email and the product you asked about. It does not subscribe you to our general newsletter.

To send you email about new releases, if you sign up. Every marketing email has an unsubscribe link.

To show our ads to people who may like Anfulu, and to measure which ads work.

To see how people use the site, so we can improve it.

To prevent fraud and keep the site secure.

To keep the records that tax, customs and other laws require.

4. Cookies, pixels and ads

The site uses cookies and similar tools. Some are necessary for the cart and checkout to work. Others measure visits and ads.

We use the Meta pixel (for Facebook and Instagram ads), the TikTok pixel, and Google tags (Google Analytics and Google Ads). These tools record events such as the pages you view, the products you add to your cart, and your purchases. They send these events to Meta, TikTok and Google, with your IP address and device details.

When you give us your email address or phone number, we may also send it to these platforms in a coded (hashed) form. The platform uses it to match your visit to an account it already holds, so we can measure our ads and show them to similar people.

Each platform uses this information under its own privacy policy: Meta, TikTok, Google.

Where social media content is embedded, loading it can send your IP address and device information to the service hosting it.

To limit this: set your browser to block or delete cookies; change your ad settings in your Meta, TikTok and Google accounts; or install the Google Analytics opt-out. Blocking necessary cookies can stop the cart and checkout from working.

5. Who we share it with

We do not sell your personal information for money. We share it only with the parties below.

Shopify, which runs our store and checkout. Section 6 explains more.

Payment providers, to take your payment and prevent fraud.

Shipping partners in Shanghai and in our delivery destinations, and customs authorities. They receive your name, address, phone number and a description of the parcel, so the parcel can be cleared and delivered.

The software we use to manage orders, print shipping labels and send email.

Meta, TikTok and Google, as Section 4 explains.

Professional advisers, such as accountants and lawyers, and public authorities when the law requires it.

A buyer or successor, if the business is sold or reorganised.

Under some US state laws, sending browsing details to advertising platforms can count as a "sale" or "sharing" of personal information for targeted advertising. You can opt out. Section 8 explains how.

6. Shopify

Our store runs on Shopify. Shopify processes personal information to provide its services to us. For some purposes, such as fraud prevention, Shop Pay and the Shop app, Shopify uses it under its own privacy policy.

7. Where your information goes

Shopify stores data in Canada, the United States and other countries. We run Anfulu from Shanghai, China, and we pack and ship orders there. So we access your order details in China, and your name and address travel with the parcel from Shanghai to you.

8. Your choices and rights

Email. Use the unsubscribe link in any marketing email, or write to us.

Access, correction and deletion. Email hello@anfulu.com to ask for a copy of your information, to correct it, or to delete it. We may need to keep some records, such as order and tax records, where the law requires.

Targeted advertising. Email hello@anfulu.com with the subject "Opt out", or use our Your privacy choices page, to request that we stop sharing your details with advertising platforms for targeted ads. You can also use the settings in Section 4.

We respond to requests within the timeframe required by applicable law. We may ask you to confirm your identity first. Someone you authorise can make a request for you. We do not treat you differently for using these rights.

9. How long we keep it

Order and payment records: for as long as tax and accounting law requires, usually seven years.

Marketing email details: until you unsubscribe, with any suppression record needed to respect your choice. Product availability requests: for as long as needed to handle the request; email us to withdraw it.

Messages: for as long as we need them to deal with your question, return or refund.

Browsing details collected by pixels: for as long as each platform keeps them under its own policy.

10. Security

Payments go through Shopify's secure checkout. We limit who on our team can see customer details. No method of sending or storing information is completely secure, so we cannot promise that your information will never be accessed without permission.

11. Children

This site is not for children. We do not knowingly collect personal information from anyone under 16. If you think a child has given us information, email hello@anfulu.com and we will delete it.

12. Changes

We may change this policy. The date at the top shows the last change. If a change is significant, we will say so on the site or by email.

13. Contact

Mydian LLC
1209 E Cedar Pl
Sioux Falls, SD 57103
United States

hello@anfulu.com. For help with an item or an order, email hello@anfulu.com. Include your order number if you have one.

Anfulu is operated by Mydian LLC.

Mydian LLC
1209 E Cedar Pl
Sioux Falls, SD 57103
United States

Email: hello@anfulu.com

For help with an item or an order, email hello@anfulu.com. Include your order number if you have one. Orders ship from Shanghai, China, to the United States, Canada, the United Kingdom, Singapore, Australia, New Zealand, Malaysia and Hong Kong

Last updated 24 October 2026.

Returns and refunds

Anfulu brings together Chinese fashion, fragrance, jewelry and accessories. The following policy explains how to request a return or report an issue with your order.

United Kingdom orders

This section takes priority over any conflicting return restrictions below for UK consumers.

You may cancel an eligible online purchase without giving a reason. Tell us within 14 days after you receive the goods, then send them back within the following 14 days. You can also cancel before delivery. Email hello@anfulu.com with a clear cancellation statement and your order details. You do not need our approval to exercise this right.

For a change-of-mind return, you pay the direct return postage to our return address below. You may inspect or try on the goods as you would in a shop. We may reduce the refund for loss in value caused by handling beyond what is needed to check their nature, characteristics and function. No restocking fee applies.

For cancellation of the whole order, we refund the goods and the least expensive standard delivery option we offered. Any extra amount paid for upgraded delivery is not refundable. Refunds use the original payment method, without a fee, within 14 days after we are told of cancellation. We may wait until we receive the goods or evidence that you sent them back, whichever comes first.

This cancellation right has limited legal exceptions, such as genuinely personalised goods and sealed goods unsuitable for return for health or hygiene reasons once unsealed. This exception does not generally apply to ordinary bags and clothing.

Your statutory rights for faulty, misdescribed or otherwise non-conforming goods remain separate. Our reporting windows, packaging requirements and change-of-mind terms do not limit those rights. We cover reasonable return costs where required for a faulty-goods remedy.

Optional cancellation form

To Mydian LLC, 1209 E Cedar Pl, Sioux Falls, SD 57103, United States, or hello@anfulu.com:
I give notice that I cancel my purchase of: [goods].
Order number: [number]. Ordered on/received on: [date].
Name and address: [details]. Date: [date].
Signature: [only if sent on paper].

General returns policy, subject to the UK rights above and other applicable law

We accept returns for faulty pieces only. A fault means damage in transit, a defect in the making, or the wrong item sent.

If a piece arrives with a fault, we refund it in full, including the original shipping fee, or we replace it. The choice is yours. We pay the return postage.

How to report a fault

1. Email hello@anfulu.com as soon as you discover a problem, ideally within 14 days of delivery. This reporting request does not limit your statutory rights. Include your order number and photographs of the fault.

2. We will provide return instructions, including the destination and any carrier requirements.

3. Post the piece within 14 days of our reply, tracked, with the return reference inside and on the outside.

Contact us before posting so we can arrange the correct return route. Prior approval is not a condition of exercising a statutory cancellation right.

No exchanges

Outside applicable cancellation rights, including the UK rights above, we do not offer change-of-mind or fit returns or exchanges. Replacements for faulty or incorrect goods are handled separately.

If you are unsure about a colour or a size, email hello@anfulu.com before you order.

What we cannot accept

Small differences in grain, weave and colour are part of how these pieces are made. They are not faults.

Please retain tags and packaging where possible and avoid further use after discovering a fault. Missing packaging or reasonable use does not automatically remove your statutory rights.

Lost or damaged parcels

Please report a lost or damaged parcel promptly, ideally within 30 days of the last tracking scan. This does not limit your statutory rights. If a parcel is confirmed lost, we replace the piece, or refund you in full if it is no longer available.

Cancelling

Email hello@anfulu.com before your order ships. We cancel it and refund you in full.

Refund timing

For approved returns, we process refunds within 10 business days of receiving the piece, or sooner where required by law. The UK cancellation timing above takes priority. Refunds go to the original payment method. Your bank may take longer to show it.

Return address

Mydian LLC
1209 E Cedar Pl
Sioux Falls, SD 57103
United States

Contact us for return instructions before posting. Perfume may require a carrier permitted to transport fragrance; do not send it through an unsupported service. This does not limit statutory cancellation rights.

Your rights

Nothing in this policy limits your rights under the law that applies to you.

Contact

hello@anfulu.com. For help with an item or an order, email hello@anfulu.com. Include your order number if you have one.

Last updated 24 October 2026.

Last updated 24 October 2026

Anfulu is operated by Mydian LLC, a limited liability company registered in South Dakota, United States. In these terms, "we", "us" and "Anfulu" mean Mydian LLC. "You" means the person using this site.

By using anfulu.com or placing an order, you agree to these terms.

1. Who can buy

You must be at least 18 years old, or the age of legal majority where you live, to place an order.

We ship to the United States, Canada, the United Kingdom, Singapore, Australia, New Zealand, Malaysia and Hong Kong. We do not ship to PO boxes or to parcel forwarders.

2. Accounts

You are responsible for keeping your account details secure. Tell us at hello@anfulu.com if you think someone else has used your account.

You must give accurate information when you order. We may cancel an order that carries a false name, address or payment detail.

3. How Anfulu sells

Anfulu brings independent Chinese brands to customers worldwide.

We source products from the brands we work with and ship them from Shanghai, China, to your address in one of our supported destinations. We are the seller.

4. Products

Screens show colour differently, so the piece you receive may not match your screen exactly.

Small differences in grain, weave and colour between pieces are normal and are not faults.

5. Orders

Your order is an offer to buy. A contract is formed only when we send you an order confirmation.

We may decline an order if the piece is no longer available, if the price or description was wrong, or if we suspect fraud. If we decline an order, we refund you in full.

6. Prices and payment

Prices are in US dollars and exclude shipping and any sales tax, unless the page says otherwise.

We may change prices at any time. A change does not affect an order we have already confirmed.

Payment methods and the amount payable are shown at checkout before you place your order.

7. Delivery

We ship from Shanghai, China, to our supported destinations by tracked courier. Processing usually takes 1 to 2 business days, followed by an estimated 5 to 12 business days shipping from Shanghai. Business days are Monday to Friday.

Coming-soon products are not available to order. Any preorder offer will be identified on the product page with its applicable dispatch estimate.

If a piece is not in stock when you order, we order it from the brand and email you the new dispatch date. If you do not want to wait, or we cannot get it, we cancel the order and refund you in full.

Delivery times are estimates. Carrier delays, customs checks, weather and address errors may affect delivery. Your mandatory rights for delayed or undelivered goods remain unchanged.

Risk passes to you when the carrier delivers the parcel.

8. Returns

Our returns and refunds are set out in the Refund policy, which forms part of these terms.

Our general policy covers faulty pieces. The United Kingdom cancellation provisions in our Refund policy apply to eligible UK orders. Nothing in these terms limits your mandatory consumer rights.

9. Our content

The text, photographs, design and code on this site belong to Mydian LLC or to the brands we work with. You may not copy, republish or sell any of it without our written permission.

Brand names and marks on this site belong to their owners.

10. What you may not do

Do not use this site to break the law, to send malware, to scrape it at a rate that burdens it, or to get around any security measure.

11. Automated tools

If you use an automated tool on this site, it must identify itself as an automated tool. It must not imitate a human user or bypass a security measure.

12. Third-party links and tools

This site links to other sites and uses tools built by other companies. We provide these as they are. We do not control them and we do not endorse them.

13. Shopify

This site runs on Shopify. Shopify is not a party to your contract with us and is not responsible for it.

14. Limits on our liability

Nothing in these terms limits liability that the law does not allow us to limit.

Beyond that, we are not liable for indirect or consequential loss, lost profit, lost data, or loss of goodwill.

Where we are liable, our total liability is limited to the amount you paid for the order in question.

15. Ending access

We may suspend or end your access to this site if you break these terms.

16. Changes

We may change these terms. The version on this page at the time you order is the version that applies to that order.

17. Law

These terms are governed by the laws of the State of South Dakota, United States. This does not remove any mandatory consumer protections or rights to bring a claim in the courts available to you under applicable law.

18. Contact

Mydian LLC
1209 E Cedar Pl
Sioux Falls, SD 57103
United States

hello@anfulu.com. For help with an item or an order, email hello@anfulu.com. Include your order number if you have one.

Shipping

Anfulu ships from Shanghai, China, to the United States, Canada, the United Kingdom, Singapore, Australia, New Zealand, Malaysia and Hong Kong by tracked courier.

What you pay

All prices and shipping charges are in USD. Standard shipping is $15 for eligible orders below $500 and free from $500. Your final shipping charge is shown at checkout before payment.

How long it takes

Processing takes 1 to 2 business days, followed by an estimated 5 to 12 business days shipping from Shanghai. Business days are Monday to Friday. Carrier or customs delays can affect the estimate.

Coming-soon products are not available to order. If a product is offered for preorder, its product page will identify it and provide the applicable dispatch estimate. If supplier availability changes after you order, we will contact you with a revised estimate and the option to cancel for a full refund.

The studios close for about two weeks each year at Chinese New Year. We publish the dates on the site in advance.

Where we ship

We ship to the United States, Canada, the United Kingdom, Singapore, Australia, New Zealand, Malaysia and Hong Kong. We do not ship to PO boxes or to parcel forwarders.

Tracking

We email a tracking link when shipment information is available. A tracking number may be created before the carrier receives your parcel. Tracking can go quiet for a day or two between hubs. If it has not updated for five business days, email hello@anfulu.com.

Lost or damaged parcels

Please contact us promptly about a lost or damaged parcel, ideally within 30 days of the last tracking scan. This request does not limit your statutory rights. If a parcel is confirmed lost, we replace the piece, or refund you in full if it is no longer available. If a parcel arrives damaged, send photographs of the packaging and the piece, and we replace or refund it.

Address changes

Email hello@anfulu.com before dispatch to change a delivery address. Once the carrier has the parcel, we cannot reroute it.

If a parcel comes back to us because the address was wrong or nobody accepted delivery, we refund the price of the items less the return shipping we pay. If it comes back because of our error, we refund you in full.

Contact

hello@anfulu.com. For help with an item or an order, email hello@anfulu.com. Include your order number if you have one.

Last updated 24 October 2026.

Website operator

Anfulu is an online store operated by Mydian LLC, a limited liability company registered in South Dakota, United States.

Business address
Mydian LLC
1209 E Cedar Pl
Sioux Falls, SD 57103
United States

Website
anfulu.com

Contact
hello@anfulu.com
For help with an item or an order, email hello@anfulu.com. Include your order number if you have one.

Orders and policies

Orders ship from Shanghai, China, to our supported destinations worldwide. The business address above is not the dispatch location. For delivery, returns and use of this website, read our Shipping policy, Refund policy, Terms of Service and Privacy policy.

Last updated 24 October 2026.